Retail Associate

Retail Associate
Fresh/Entry Level
Responsibilities:

  • Receive and check incoming stock, and place items on the sales floor as needed.
  • Maintain accurate logs of inventory movements, including incoming and outgoing shipments.
  • Pack items for delivery, ensuring proper labeling and secure packaging.
  • Dispose of trash and clean spills to maintain a safe and tidy environment.
  • Ensure the workspace is clean, organized, and well-maintained.
  • Welcome customers warmly, assist them in locating products, and provide helpful advice or recommendations.
  • Keep store shelves fully stocked, neatly arranged, and labeled correctly.
  • Return misplaced items to their correct positions and organize them appropriately.
  • Monitor and replenish products to prevent stock shortages or damage.
  • Remove expired products and reposition items nearing expiry with special promotions.
  • Guide customers to the right aisles or shelves to simplify their shopping experience.
  • Assist customers and cashiers with price verification when necessary.
  • Help cashiers with efficient bagging and handling of purchases.
  • Operate point-of-sale systems, including cash registers and card payment devices.
  • Process payments accurately, ensuring prices and quantities are correct and providing receipts.
  • Handle exchanges and customer complaints in a professional manner.
  • Package items securely to ensure safe handling for customers.
  • Adhere to company policies on payment methods, promotions, and vouchers.
  • Complete additional tasks as assigned by supervisors while adhering to workplace policies and guidelines.

Requirements:

  • SPM certificate or equivalent (preferred).
  • Prior experience in retail or customer service is an advantage but not mandatory.
  • Good communication skills in Bahasa Malaysia and English (additional languages are a plus).
  • Ability to work in a fast-paced environment and multitask effectively.
  • Basic math skills for handling cash and transactions.
  • Friendly, approachable, and customer-oriented attitude.
  • Able to stand for extended periods and lift up to 5kg when stocking or organizing shelves.
  • Flexibility to work shifts, weekends, and public holidays as required.

Benefits:

  • Salary: Competitive monthly salary based on experience.
  • EPF, SOCSO, and EIS contributions as per Malaysian labor laws.
  • Staff discounts on products.
  • Performance-based incentives and bonuses.
  • Uniform provided by the company.
  • Opportunities for career development and internal promotions.
  • Ongoing training and skill-building sessions.
  • Paid annual leave, sick leave, and public holidays.
  • Medical and dental benefits.

Qualification:

Primary/Secondary School/SPM/"O" Level , Higher Secondary/STPM/"A" Level/Pre-U , Diploma/Advanced/Higher/Graduate Diploma , Bachelor's Degree/Post Graduate Diploma/Professional Degree

Job Details

  Job Specialization:

Sales - Retail/General

  Job Location:

Selangor, Kuala Lumpur

  Employment Type:

Full-Time Part-Time Contract Temporary Internship 

  Age Range of Candidate:

18 - 50

  Years of Experience:

0

  Monthly Salary:

MYR1800 - MYR3000

Application Form
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