Retail Associate
Retail Associate
Fresh/Entry Level
Responsibilities:
- Receive and check incoming stock, and place items on the sales floor as needed.
- Maintain accurate logs of inventory movements, including incoming and outgoing shipments.
- Pack items for delivery, ensuring proper labeling and secure packaging.
- Dispose of trash and clean spills to maintain a safe and tidy environment.
- Ensure the workspace is clean, organized, and well-maintained.
- Welcome customers warmly, assist them in locating products, and provide helpful advice or recommendations.
- Keep store shelves fully stocked, neatly arranged, and labeled correctly.
- Return misplaced items to their correct positions and organize them appropriately.
- Monitor and replenish products to prevent stock shortages or damage.
- Remove expired products and reposition items nearing expiry with special promotions.
- Guide customers to the right aisles or shelves to simplify their shopping experience.
- Assist customers and cashiers with price verification when necessary.
- Help cashiers with efficient bagging and handling of purchases.
- Operate point-of-sale systems, including cash registers and card payment devices.
- Process payments accurately, ensuring prices and quantities are correct and providing receipts.
- Handle exchanges and customer complaints in a professional manner.
- Package items securely to ensure safe handling for customers.
- Adhere to company policies on payment methods, promotions, and vouchers.
- Complete additional tasks as assigned by supervisors while adhering to workplace policies and guidelines.
Requirements:
- SPM certificate or equivalent (preferred).
- Prior experience in retail or customer service is an advantage but not mandatory.
- Good communication skills in Bahasa Malaysia and English (additional languages are a plus).
- Ability to work in a fast-paced environment and multitask effectively.
- Basic math skills for handling cash and transactions.
- Friendly, approachable, and customer-oriented attitude.
- Able to stand for extended periods and lift up to 5kg when stocking or organizing shelves.
- Flexibility to work shifts, weekends, and public holidays as required.
Benefits:
- Salary: Competitive monthly salary based on experience.
- EPF, SOCSO, and EIS contributions as per Malaysian labor laws.
- Staff discounts on products.
- Performance-based incentives and bonuses.
- Uniform provided by the company.
- Opportunities for career development and internal promotions.
- Ongoing training and skill-building sessions.
- Paid annual leave, sick leave, and public holidays.
- Medical and dental benefits.
Qualification:
Primary/Secondary School/SPM/"O" Level , Higher Secondary/STPM/"A" Level/Pre-U , Diploma/Advanced/Higher/Graduate Diploma , Bachelor's Degree/Post Graduate Diploma/Professional Degree
Job Details
Sales - Retail/General
Selangor, Kuala Lumpur
Full-Time Part-Time Contract Temporary Internship 
18 - 50
0
MYR1800 - MYR3000