Retail Manager

Responsibilities:

• Oversee the day-to-day operations of the store, ensuring smooth functioning and high levels of customer satisfaction.
• Lead and manage the retail team, including hiring, training, scheduling, and performance evaluations.
• Develop and implement sales strategies to achieve revenue targets and maximize profitability.
• Monitor inventory levels, ensure timely stock replenishment, and manage stock control processes.
• Maintain store visual merchandising standards to attract customers and enhance the shopping experience.
• Address customer complaints and feedback professionally to ensure positive resolutions.
• Analyze sales reports and data to track performance, identify trends, and plan improvements.
• Ensure compliance with company policies, procedures, and local regulations.
• Coordinate with suppliers, vendors, and the head office to manage store needs.
• Oversee cash handling, sales transactions, and financial reporting for accuracy and security.
• Plan and execute promotions, marketing campaigns, and events to boost store traffic.
• Ensure a safe, clean, and organized store environment for staff and customers.
• Foster a positive and motivating work environment to build team morale and productivity.